Frank Allen’s philosophy is simple: If he makes a promise to a client, he keeps that promise. And, that philosophy of making sure the client is always happy is what Allen continues to build his business upon.
Owner of Allen Concrete Stains LLC, Allen was introduced to decorative concrete by his cousin. Four years ago, he took the plunge into entrepreneurialism and started Allen Concrete Stains LLC, based out of Olive Branch, Mississippi. Allen Concrete Stains LLC currently serves both residential and commercial clients in a 10 to 200 mile radius of Olive Branch, including Memphis, Tennessee.
Allen Concrete Stains LLC, which specializes in acid staining and also provides patterns, engraving and concrete patios, offers a guarantee on all of its products. For products in a new construction home, Allen honors the one-year warranty provided by the builder. For those homes that are remodels, clients will receive a six-month guarantee on the labor.
How long the decorative concrete will actually last, according to Allen, really depends upon several factors, including maintenance and traffic levels with concrete flooring, making it essential to reseal floors periodically.
“The sealer is going to wear faster in hard traffic areas,” Allen says. “How often the floor needs resealed is really going to depend on the amount of traffic. Outside is going to be different than inside.”
Allen, who uses several advertising methods but finds most of his clients through word-of-mouth, offers free estimates to clients and has accumulated a long list of satisfied clients.
To date, however, one project in particular stands out in Allen’s mind as one of his best, if not his best, because, unlike with many of his projects where his clients have a clear vision they want to bring to life, Allen and his team had full creative reign.
When Allen first met the owner of Big League Bar & Grill, he was told to do what he thought would look best in the establishment. That naturally translated to a baseball diamond.
“We put a baseball diamond inside the bar – with home, first, second, and third bases – and it looks awesome. We also did a continuous concrete countertop bar, cut flagstone into the concrete on the outside patios, and dyed the logo into the floor,” Allen says.